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Quick Summary
Best Overall: tawk.to - completely free, unlimited agents, no limits
Best with Chatbot: Tidio Free - 50 conversations/mo, AI chatbot
Best Looking: Crisp Free - modern widget, 2 agents, shared inbox
1. tawk.to
Best Overall- 100% free - no limits whatsoever
- Unlimited agents and chats
- 45+ languages
- Built-in ticketing
- Knowledge base
- Screen sharing
- Mobile apps
How they make money: Optional paid services - hire a chat agent ($1/hour) or remove branding ($19/month).
2. Tidio Free
- 50 live chat conversations/month
- 100 chatbot triggers/month
- AI chatbot included
- Email and Messenger integration
- Visitor tracking
3. Crisp Free
- 2 agents (seats)
- Shared inbox
- Mobile apps
- Modern widget design
- Knowledge base (basic)
4. HubSpot Live Chat
- Unlimited chats
- Chatbot builder
- Connects to HubSpot CRM
- Meeting scheduling
5. Smartsupp Free
- 1 agent
- 100 conversations/month
- Visitor recording
- Automatic messages
6. Chaport Free
- 2 operators
- Unlimited chats
- 30-day chat history
- Basic customization
7. JivoChat Free
- 5 agents
- Unlimited chats
- Basic proactive invitations
- Mobile apps
| Tool | Free Agents | Chats | Best For |
|---|---|---|---|
| tawk.to | Unlimited | Unlimited | Best truly free live chat |
| Tidio | Unlimited | 50/month | AI chatbot included |
| Crisp | 2 | Unlimited | Modern design, shared inbox |
| HubSpot | Unlimited | Unlimited | CRM integration |
| Smartsupp | 1 | 100/month | Visitor recordings |
| Chaport | 2 | Unlimited | Simple and fast |
| JivoChat | 5 | Unlimited | Multi-channel support |
Frequently Asked Questions
What is the best completely free live chat?
tawk.to is the only live chat that is truly 100% free with no limits - unlimited agents, unlimited chats, no conversation caps. They make money from optional premium services, not from restricting the free plan.
Does live chat actually increase conversions?
Yes. Studies consistently show that live chat increases conversion rates by 20-40%. Visitors who engage with chat are 2.8x more likely to make a purchase. Even a simple chat widget with quick responses can significantly improve lead capture.
Can I add a chatbot to my website for free?
Tidio Free includes an AI chatbot with 100 triggers per month. HubSpot Live Chat includes a basic chatbot builder. tawk.to has chatbot capabilities through its knowledge base auto-suggestions. For more advanced chatbot features, paid plans start at $19-29/month.